“How are you today?”
The woman working at the checkout line greeted me as I walked up to the credit card swiper. Hmmm…must be part of a new policy. It seemed like everyone behind the registers greeted each customer with the same words.
I lifted my head to say something in response, but I stopped before I began. The words that came from the worker were friendly, but she was not in the mood today.
Her head down, already scanning the UPC codes on my purchases, I knew she didn’t want any conversation.
She had on her Game Face.
This encounter reminded me a performance review I had a long time ago. I was a young Mom with two small children under the age of three. I had a good babysitter, but she wouldn’t take my kids if they were sick. Completely understandable.
My boss looked at me across the desk. “You need to reduce your absences.”
I agreed. But I didn’t have a back-up sitter. My husband had the full-time job (with insurance), so I felt I should be the one to stay home. I told her I’d do my best, but it was a tough situation.
She looked at me for a few seconds. Then she said, “You have to reduce your absences.”
She had on her Game Face.
Have you ever met someone with a Game Face? It’s like they have only one dimension. The are carrying out one role, with no room for any other attitude or peek at personality.
I know that my items at the store will be rung up. That will happen whether it’s a pleasant experience or not. I’ll get the raise my boss wants to give me, whether she understands or cares about my challenges at home.
But still, I’d rather not talk to Game Faces.
I have had experiences checking out with cashiers who are honestly happy. It’s fun. I know we only have a few minutes together. Why not make it a happy moment? A person who likes what they’re doing can light up my day. Something as simple as chatting about the weather creates a bond.
It’s a good challenge for me. I don’t want to be satisfied with being a one-dimensional person.
When I was working as a nurse, there were some pretty hectic days. Whether it was the Operating Room, floor at the hospital or the doctor’s office, they all had demands on my time. Everyone needed something, and they were legitimate needs.
I really hope I didn’t put on a Game Face.
No one is perfect. I’m not. The cashier and my boss aren’t either. We’re all going to have tough days and not be able to be our best selves. But my goal is to grab joy, that wonderful spiritual gift, and share it.
I want to be engaged, listening and caring. That creates a bond of love with everyone I see today.
So much better than a Game Face, don’t you think?
Have you been to my Facebook page?
Linking today with: Wanda’s Friday Five Fellowship